Online gambling

Online gambling site Bet-At-Home loses UK license for breaching rules

Posted: July 7, 2022, 11:41 a.m.

Last update: July 7, 2022, 11:54 a.m.

The UK is in turmoil as Prime Minister Boris Johnson steps down and the gambling white paper is unlikely to be published anytime soon. However, the UK Gambling Commission (UKGC) is not slowing down and has temporarily revoked online operator Bet-at-home.com’s gambling license for failing to follow the rules.

Bet at home
The Bet-At-Home logo in one of its offices. The UK Gambling Commission has suspended the gambling operator’s license for several breaches. (Image: Bet at home)

The UKGC has suspended the operator’s license as it conducts a review under Section 116 of the Gambling Act 2005. The review and subsequent suspension stemmed from concerns that the activities carried out by the operator violated the law and did not comply with the terms of their license. Therefore, the regulator has determined that Bet-at-home is not fit to serve as a legitimate operator.

Alleged social responsibility and anti-money laundering shortcomings were “key considerations” in the decision to suspend the license. Therefore, in accordance with Section 118 of the Act, which governs suspensions, the UKGC has taken action. Accordingly, the suspension takes effect immediately.

Players must withdraw funds

Although the platform can no longer operate legally in the UK, player funds are protected for the time being. Bet-at-home.com Internet Limited, which operates bet-at-home.com, bet-at-home.co.uk and uk.bet-at-home.com, must allow players access to their accounts and make withdrawals.

The bet at home knew this day was coming. It suspended its UK affiliate program earlier this week, eliminating its sole marketing channel there.

However, according to marketing manager Alessandro Manzella, the platform has no plans to leave the UK market. He made the comment to online gambling business before the suspension was announced, but did not indicate whether the platform would now reconsider.

The UKGC did not provide specific details on the reasons for the suspension. However, he added that he will continue his examination. This could result in permanent revocation of the license or fines for its violations.

Betting at home has a tough 12 months

The past year has been particularly difficult for the online gaming platform. Last October, it left the Austrian market to operate there without a license. The players have sued for reimbursement of their losses, which Bet-at-home says could cost them up to 40% of the profit from those losses.

The platform initially tried to stay in the market, arguing that Casinos Austria had an “illegal monopoly”. However, breaking the rules, even if they are wrong, rarely produces the desired results. Kindred learned about it recently in Norway.

Later, a similar scenario emerged in Switzerland. The company sued the Swiss Federal Gaming Commission in an attempt to gain access as a foreign operator. But a court threw out the lawsuit.

Betting at home also struggled in the Dutch and German markets. Due to the ongoing issues, its first-quarter revenue was down 54.1% year-on-year to just €14.0 million ($15 million). He will certainly fall even more with the suspension of his British license.